This month I sat down with our Grooming Manager, Kelsey, and chatted about her experience as a dog groomer and what makes her job so special every day!

Q: In twelve years of grooming, what has become your favourite part of the job?
A: My favourite part about being a dog groomer is gaining a dog’s trust and helping them overcome a specific issue. Although it’s viewed by many owners as a ‘spa day’ for their dogs, grooming can be quite a stressful, fearful, experience for some. I need to communicate to an anxious dog that everything will be OK. Being able to help dogs through that stress and build up trust with them is a very special time for me; it makes my day that much better!

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